Return / Exchange Policy & Customer Satisfaction

We are committed to our customer satisfaction first and foremost, and we want you to have the best shopping experience. We do recognize that sometimes an item may not meet your needs or expectations. In the event you are not satisfied with your purchase or if you incur damages, we will work with you every way possible to meet your satisfaction.  

Bedding and Linens are not returnable for refunds or exchanges.  

Returns will be given a store credit. No refunds will be given. 

All returns for any reason are subject to a 25% restocking fee.  

Shipping and Handling charges are not credited as part of any return.  

All returns are subject to review for acceptance and must be in their original packaging. 

All special order items where specific fabrics or colors are chosen are non returnable.  

Customer must request a return label from McGinnis Furniture. Contact us here.

Damaged and Missing Parts: Every effort is taken to ensure products are shipped safely without damage. In case of damage or missing parts, contact McGinnis Furniture for returns and replacement parts.

We will make every effort to resolve any problem you may have.